If you have made a purchase and choose to cancel your order, you can request a refund on the following conditions:

1. You may request a refund if the purchased licence has not been used or activated

2. You may request a refund within 2 days of purchase for unused full and year licences

3. You may request a refund within 24 hours of purchase for unused month licences

4. In no event will you be eligible for more than one refund for the same product

5. To cancel a purchased product that is still within the eligibility period, please contact the sales team at